Last Updated: [Insert Date]

Welcome to GlowTherapySkin.com (the “Site”), operated by Skin Care Products Store (“we,” “us,” or “our”). These Terms and Conditions govern your access to and use of our website and services. By accessing or using our Site, you agree to be bound by these Terms and all applicable laws and regulations.

1. Website Use and Intellectual Property

1.1 License to Use

We grant you a limited, non-exclusive, non-transferable license to access and make personal use of our Site for wellness and self-care product purchases.

1.2 Restrictions

You agree not to:

  • Reproduce, duplicate, or copy any content without express written permission
  • Use the Site for any commercial purpose without authorization
  • Use any data mining, robots, or similar data gathering tools
  • Modify, adapt, or hack the Site

1.3 Intellectual Property

All content on this Site, including text, graphics, logos, images, and product formulations, is our property or the property of our licensors and is protected by international copyright and trademark laws.

2. Product Information

2.1 Product Descriptions

We strive to accurately display our premium aromatherapy, bath, body, and skincare products. However, we cannot guarantee that your device’s display of colors or product descriptions exactly matches the physical products. Product ingredients are listed for informational purposes; we recommend checking for potential allergies before use.

2.2 Product Use

Our products are designed for personal wellness and self-care. They are not intended to diagnose, treat, cure, or prevent any disease. For medical concerns, please consult a healthcare professional.

2.3 Age Restrictions

You must be at least 18 years old or the age of majority in your jurisdiction to purchase our products.

3. Orders and Payments

3.1 Order Acceptance

All orders are subject to product availability and our acceptance. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase.

3.2 Pricing

Prices are shown in US Dollars and are subject to change without notice. We are not responsible for typographical errors regarding price or product information.

3.3 Payment Methods

We accept Visa, MasterCard, JCB, and PayPal. By submitting payment information, you represent that you are authorized to use the payment method.

3.4 Order Processing

Orders are typically processed within 1-2 business days (excluding weekends and holidays). You will receive an order confirmation email with tracking information once your order ships.

4. Shipping Policy

4.1 Shipping Options

We offer two shipping methods:

  • Standard Shipping: $12.95 via DHL or FedEx – 10-15 business days after shipment
  • Free Shipping: Available on orders over $50 via EMS – 15-25 business days after shipment

4.2 International Orders

We ship globally except to certain Asian and remote regions. International customers are responsible for:

  • All customs duties, taxes, and fees
  • International return shipping costs
  • Marking return packages as “Returned Goods” to avoid additional customs charges

4.3 Delivery Issues

While we make every effort to deliver products promptly, we are not responsible for delays caused by shipping carriers, customs, or other factors beyond our control.

5. Returns and Refunds

5.1 Return Policy

You may return most unused items in their original packaging within 15 days of delivery for a refund or exchange. To initiate a return:

  1. Email [email protected] within 15 days with your order number and return request
  2. Wait for our Return Authorization (RA) number
  3. Ship items to: GlowTherapySkin Returns, 3838 University Drive, Chicago, IL 60605, USA

5.2 Non-Returnable Items

For health and safety reasons, we cannot accept returns on:

  • Opened or used bath & body products
  • Personal care items (face masks, hand soaps)
  • Gift sets with broken seals
  • Opened fragrances

5.3 Refund Processing

Refunds are processed within 5-7 business days after we receive and inspect your return. Original shipping fees are non-refundable.

6. User Responsibilities

6.1 Account Security

If you create an account, you are responsible for maintaining the confidentiality of your account information and password.

6.2 Prohibited Conduct

You agree not to use the Site to:

  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Transmit harmful or offensive content
  • Interfere with Site operations

6.3 Accurate Information

You must provide accurate, current, and complete information during the ordering process.

7. Limitation of Liability

To the fullest extent permitted by law, GlowTherapySkin shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the Site or products.

Our total liability for any claim related to the Site or products shall not exceed the amount you paid for the product(s) at issue.

8. Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy which explains how we collect, use, and protect your personal information.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site after changes constitutes acceptance of the modified Terms.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict of law provisions.

11. Contact Information

For questions about these Terms or our products, please contact:

GlowTherapySkin Customer Care
Email: [email protected]
Address: 3838 University Drive, Chicago, IL 60605, USA