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At GlowTherapySkin, we believe your self-care journey should include peace of mind about your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website glowtherapyskin.com or purchase our premium wellness products.

1. Information We Collect

To provide our global clientele with exceptional service, we collect:

  • Personal Details: Name, email address, shipping/billing addresses, phone number when you create an account or place an order for our aromatherapy, bath & body, or gift products.
  • Payment Information: Credit card details (processed securely through our payment partners Visa, MasterCard, JCB, and PayPal), though we never store full payment details on our servers.
  • Wellness Preferences: Product preferences, skin/hair concerns, and gift recipient information you voluntarily provide to enhance your experience.
  • Technical Data: IP address, browser type, device information, and website usage patterns to optimize your browsing experience.

2. How We Use Your Information

Your data helps us create a tranquil, personalized experience:

  • Process transactions for our premium skincare and fragrance products
  • Provide global shipping and customer support from our Chicago headquarters
  • Send order confirmations and shipment notifications
  • Personalize product recommendations based on your self-care preferences
  • Improve our website and product offerings
  • Send marketing communications (only with your consent)
  • Prevent fraud and enhance security

3. Data Sharing & Disclosure

We value your trust and only share information when necessary:

  • Service Providers: Trusted partners who assist with payment processing (Visa, MasterCard, JCB, PayPal), shipping, marketing, and website operations.
  • Legal Compliance: When required by law or to protect our rights and safety.
  • Business Transfers: In connection with any merger or sale of company assets.
  • Gift Recipients: Only the necessary shipping information when you send our gift sets.

We never sell your personal information to third parties.

4. International Data Transfers

As we serve customers worldwide (excluding some Asian and remote regions), your information may be transferred to and processed in countries other than your own. We ensure all transfers comply with applicable data protection laws.

5. Data Security

Your security is our priority. We implement:

  • Industry-standard SSL encryption for all transactions
  • Secure payment processing that never stores full card details
  • Regular security audits and system updates
  • Limited employee access to sensitive data

6. Your Rights & Choices

You have control over your personal information:

  • Access & Correction: Review and update your account information anytime
  • Data Portability: Request a copy of your personal data
  • Deletion: Request deletion of your account (subject to legal retention requirements)
  • Marketing Preferences: Opt-out of promotional emails at any time
  • Cookie Settings: Manage through your browser preferences

To exercise these rights, contact us at [email protected].

7. Cookies & Tracking Technologies

We use cookies to create a seamless browsing experience:

  • Essential Cookies: Necessary for website functionality and secure checkout
  • Performance Cookies: Help us improve site performance
  • Personalization Cookies: Remember your preferences for products like aromatherapy oils or hair care heroes
  • Marketing Cookies: Show relevant ads (only with consent)

You can manage cookies through your browser settings, though this may affect certain features.

8. Children’s Privacy

Our premium skincare and wellness products are intended for adults. We do not knowingly collect information from children under 16.

9. Policy Updates

We may update this policy to reflect changes in our practices. Significant changes will be communicated through our website or email.

10. Contact Us

For privacy-related questions or concerns:

GlowTherapySkin Privacy Team
3838 University Drive
Chicago, IL 60605
United States
Email: [email protected]

Your trust is essential to our mission of enhancing your self-care journey with premium products and peace of mind.